Please review our policies before making a purchase to ensure a smooth shopping experience.

Product Assurance

• All products are exactly as shown in the images.
• If you have any doubts, feel free to request a live product video via WhatsApp at [9987277621].

Free Exchange Policy

• If you receive the wrong product, you are entitled to a free exchange.
• Notify us within 1 day of delivery for assistance.

Order Confirmation

• Ensure all details, including size and color, are correct before placing an order.
• Double-check your shipping address to avoid delivery issues.

Returns & Refunds

• Returns are accepted only for damaged or incorrect products.
• Refunds are processed within 1 day after we receive the returned item.

Customer Support

• Email: [sneakerheadpremium.2007@gmail.com]
• WhatsApp: [9987277621]
• Social Media: Connect with us on our social media channels.

Shipping Timeline

• Standard Shipping: 3 to 5 days.
• Delays may occur during peak seasons, but we’ll keep you informed.

Privacy Policy

Effective Date: 12/12/2024

At Sneakerhead, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

• Personal Information:
      Name, contact details (email, phone number), and shipping address.

• Payment Information:
      Processed securely via trusted payment gateways; we do not store your payment details.

• Other Information:
      Interaction data from our website or social media platforms.

How We Use Your Information

• To process and deliver your orders.
• To communicate updates regarding your purchase or promotional offers.
• To improve our services and provide personalized shopping experiences.

Data Sharing

• We do not sell your data to third parties.
• Information may be shared with delivery services or payment processors to complete transactions.

Your Rights

• Access, update, or delete your personal data by contacting us.
• Opt out of promotional messages anytime.

Data Security

We use encryption and other security measures to safeguard your data.

For any privacy-related queries, email us at:
[sneakerheadpremium.2007@gmail.com]